We at ArtSoul strive to give you a quality product of your choice. However, if you are not happy with the products you have received for any reason, you can mail us at connect@artsoul.in and mail the product to us at the following address 

Items will have to be unused and returned in their original packaging within 15 days of delivery.

Q. What is ArtSoul's Exchange Policy?
A. If you are unhappy with the Products that you have received, you can send it back to us within 15 days of the delivery. We will either replace it with another product of the same value or offer credit on a future purchase in the form of an ArtSouL voucher

Q. How do I send the product back?
A. You can send it back to us via a cost-effective courier company or registered post. 
 

Q. Will I have to pay for returning the products?
A. Yes, you will have to bear the postal charges for sending your products back to us.

Q. I have received a wrong/defective product. How do I proceed?
A. Please send the product back to our address using the same process mentioned above. We will reimburse you for the entire amount you spend on returning the products to us in the form of an ArtSoul vouchers 

Q. Can I get a refund on a canceled order?
A. Refund will be processed through the same mode within a maximum of 10 working days. Customer can cancel the order within 1 hour after placing the order

 

Q. I have ordered the wrong <span>Size for Tshirt. Can I get an exchange?
A. We have already mentioned the size chart with every product. Customer should check their size accurately as we at ArtSoul provide the most accurate size. No exchange/Refund applies for the wrong Size order by customer

Our Address

ArtSoul
#20, Rangakrupa, 7th Cross, Dasappa Layout, Ramamurthy Nagar
Bengaluru -560016
Email: connect@artsoul.in